Technical Support


Support technical focused

Tools


12Connect Forum

Consult our forum

For the most common problems, we would like to advise you to visit our forum.

Account settings

Correct registration

  • VPBX account setup »
  • SIP account instellen »
  • iPhone instellen »

Manuals

Consult the relevant manual

  • 12Connect portal “My 12Connect” »
  • VPBX manual »
  • Snom phones manuals »

Snom phones

Web page

For support on Snom phones, we would like to refer to the Snom page.


Other hardware manuals

Orginal manual of the product

To set up the other hardware, like IP phone, Softphone, modems and routers, consult the manual of the product.


24/7 Ticket Support Service

Ask your questions via a ticket

Technical questions can always be asked by creating a “Ticket”. This can be done by loging in to your account on the “My 12Connect” portal and select in the “Support” menu “Ticket systeem”. You can also contact our Support Hotline 317692011111 .